At Lonarc, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your bikini, you may return it within 7 days of the delivery date, provided that the following conditions are met:
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The bikini must be in its original, unworn condition with all tags and hygiene stickers attached.
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The return request must be initiated within 7 days from the date of delivery.
- Products listed on the sale page and the 2x1 page are classified as final sale items therefore not returable.
Please note the following guidelines regarding returns:
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Upon receiving the item, we will offer a refund in the form of store credit or provide the option for an exchange.
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Shipping and handling charges are non-refundable, except in cases where the return is due to a mistake on our part.
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Customers are responsible for all return shipping costs unless the return is due to a defective or incorrect item.
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We recommend using a trackable shipping method to ensure the safe delivery of your return.
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Returns that do not meet the above conditions may be subject to a restocking fee or may be refused altogether.
- For international orders requesting an exchange, a small handling fee of $14.90 USD will be deducted from the refund amount for the new shipping.
Please allow us up to 3 business days to process your return and issue a refund in store credit.
To initiate a return, please contact our customer service team at contact@lonarc.co They will guide you through the return process and provide you with any additional information or assistance you may need.
Thank you for shopping at LONARC